AI-Powered Customer Service

Your AI Agent for Every Customer Conversation

Upload your docs, connect LINE, Facebook or your website — and let AI handle customer questions 24/7 with human-level accuracy.

Works with your favorite platforms

LINE
Messenger
Web Widget

Features

Everything you need to automate support

AI-Powered RAG

Upload your documents and let AI answer customer questions with pinpoint accuracy and source attribution.

  • PDF, DOCX, CSV, and TXT support
  • Automatic chunking & vector embeddings
  • Cohere reranking for precision
  • Source citations in every answer

Multi-Platform Inbox

One knowledge base powers every channel. Deploy on LINE, Facebook Messenger, and your website simultaneously.

  • Unified conversation dashboard
  • Per-platform credential management
  • Consistent AI responses everywhere
  • Real-time message syncing

Human Handoff

Seamlessly escalate to a live agent when the AI reaches its limits. No context is ever lost.

  • One-click handoff to live agents
  • Full conversation history preserved
  • Real-time live chat inbox
  • Status tracking per session

How It Works

Up and running in three steps

1

Upload Documents

Drop in your PDFs, DOCX, CSV, or TXT files. Our AI automatically chunks, embeds, and indexes everything into a vector database.

2

Connect Channels

Link your LINE Official Account, Facebook Page, or embed our web widget. Configure each channel in minutes with our admin dashboard.

3

Go Live

Your AI agent starts answering questions instantly — with accurate, source-backed responses across every connected platform.

Try It Now

See it in action

Chat with a real AI agent

This is a live demo powered by our RAG engine. Ask anything about the uploaded knowledge base and see how fast, accurate responses are generated in real time.

  • Real AI-powered responses, not canned replies
  • Source-backed answers from uploaded documents
  • Fast AI-powered responses in seconds
  • The same engine that powers production bots

One line of code

Add the AI chat widget to any website with a single script tag. No build step, no framework dependency — just paste and go.

  • Works on any website or CMS
  • Customizable appearance
  • Automatic session management
index.html
<script
  src="https://your-domain.com/widget.js"
  data-slug="your-tenant"
  defer />

Use Cases

Built for every industry

🛒

E-Commerce

Answer product questions, track orders, and handle returns automatically across LINE and Messenger.

🏥

Healthcare

Provide appointment info, FAQ responses, and clinic details while keeping conversations private.

🎓

Education

Help students find courses, deadlines, and campus info from your uploaded knowledge base.

🏠

Real Estate

Share property details, pricing, and schedule viewings with AI-powered lead qualification.

🏨

Hospitality

Handle booking inquiries, amenity info, and guest requests in multiple languages.

💻

SaaS & Tech

Deflect support tickets with instant, accurate answers from your documentation and help center.

Ready to transform your customer support?

Join businesses across Southeast Asia using MorphX to deliver instant, AI-powered answers on every channel.